The market for system integrators and managed services providers is undergoing a substantial change. Only those who start their cloud transformation as early as possible will be able to survive on the market in the long run. The reason for this development is the changing purchase behavior of IT decision-makers. They are looking for more flexibility when it comes to the use of IT resources. So system integrators and managed service providers are faced with a fundamental change of their core business and need to upgrade the skill set of their employees as quickly as possible to the cloud-ready status. In this context public cloud infrastructures offer ideal conditions with regard to the price-performance ratio for running customer systems and applications in a managed services model. This way a faster response to changing customer requirements and to varying market situations is possible. System integrators and managed services providers can benefit from the high availability, the scalability and a high security standard of public cloud infrastructures. As a consequence they can free themselves from their capital-intensive business (shift from CAPEX model to the OPEX model) and thus design their pricing and marketing models more flexibly.
In the strategy paper “Generation Cloud – The Market for MSPs and System Integrators in Transition”, Crisp Research analyses the new role of MSPs and System Integrators in the age of the cloud.
The strategy paper can be downloaded free of charge under “Generation Cloud – The Market for MSPs and System Integrators in Transition“.